Frequently Asked Questions
Everything you need to know about your next favorite outfit.
How do I know what size to order?
We provide a detailed size guide on every product page. Since our fabrics range from high-stretch spandex to firm velvet, we recommend checking the specific 'Fit' notes for each garment before purchasing.
When will my order be shipped?
For in-stock items, we typically process and ship orders within 2-5 business days. If you have purchased a '7-day' or 'Pre-order' item, please refer to the specific shipping window listed on the product page.
Do you ship internationally?
Yes, we ship to Sharkies all over the world! Shipping costs and delivery times vary by location and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy?
We accept returns within 30 days of delivery for a refund or store credit, provided the items are in their original condition with tags attached. Please note that 'Last Chance' or sale items are final sale and cannot be returned.
How should I care for my BlackMilk gear?
To keep your prints vibrant, we recommend a cold hand wash or a delicate machine wash in a laundry bag. Always air dry in the shade and avoid rough surfaces that might snag the fabric.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options like Afterpay and Klarna, so you can rock now and pay later.